Terms of Use
Last updated: 19 October 2026
These terms of use govern the use of the hubo.bg website (the "site"). By using the site, you accept these terms. If you do not agree with them, please do not use the site.
1. About us
The site is operated by „ХъбоГо“ ООД (HuboGo OOD), EIK [EIK — to be completed], VAT No. [VAT No. — to be completed], with its registered office and address of management at [registered office and address — to be completed], correspondence address: 1 V. Tarnovo St., Plovdiv, Bulgaria, e-mail [email protected], phone +359 898 691 089 ("HuboGo", "we", "us").
2. Purpose of the site
The site presents the HUBO brand and its two lines of business:
- huboGO — a phone power bank rental service from stations located at our partners' venues;
- huboMedia — advertising on the screens of the large stations.
The site contains information for users, for venues that want to host a station and for advertisers, as well as a form through which you can contact us. The station network is under construction; the first stations will be in Sofia and Plovdiv. The images of stations on the site are visualisations.
3. The information on the site is not an offer
The information on the site is general and for information only. It is not an offer to conclude a contract and creates no obligations for us or for you. Contracts with venues, advertisers and other partners are concluded separately, after individual negotiations and in writing. Sending an enquiry through the contact form does not commit you to anything.
4. Rental prices and terms
The power bank rental prices shown on the site are indicative:
- rental: €1 per 24 hours, VAT included; the 24 hours are counted from the moment you take the power bank, not by calendar day;
- if the power bank is not returned within 72 hours, it is charged as sold at a price of €35, in addition to the three paid days; the maximum total is €3 + €35 = €38.
The binding prices and terms are those you see and accept when you actually rent — in the huboGO mobile app or on the payment web page that opens when you scan the station's QR code. If the site and those terms differ, the terms shown at the time of rental prevail.
Prices for advertising and for buying out a station are agreed individually and are available on request.
5. Intellectual property
The content of the site — texts, images, video, graphic design, logos and names, including HUBO, huboGO and huboMedia — is protected by copyright and other intellectual-property rights. It belongs to „ХъбоГо“ ООД or is used by it with the permission of the rights holder.
You may view the site and share links to its pages for personal, non-commercial use. Without our prior written consent, you may not copy, reproduce, modify, distribute or use the content for commercial purposes, except where the law permits it (for example, quotation with the source acknowledged).
6. Acceptable use
When using the site, you agree:
- not to use it in a way that breaks the law, infringes the rights of others or offends public morals;
- not to submit false data through the contact form, or the data of other people without their consent;
- not to send unsolicited commercial messages, malicious code, or offensive or unlawful content through the form;
- not to attempt unauthorised access to the site, its servers or related systems, and not to disrupt their normal operation;
- not to extract content from the site by automated means in a way that overloads it or hinders its operation.
We may restrict access to the site or to the contact form if these rules are broken.
7. Liability
We make reasonable efforts to keep the information on the site accurate and up to date, but we do not guarantee that it is complete and error-free at all times. The site is provided on an "as is" and "as available" basis. It may be temporarily unavailable because of maintenance, technical problems or reasons beyond our control.
To the extent permitted by applicable law, we are not liable for damage caused by the use of the site or by the inability to use it, nor for decisions taken solely on the basis of the information on it. This limitation does not apply in cases of death or personal injury, intent or gross negligence, and does not affect your rights as a consumer under the Bulgarian Consumer Protection Act and other mandatory provisions of Bulgarian law.
8. Links to other websites
The site may contain links to third-party websites, for example mobile app stores or social networks. We do not control these websites and are not responsible for their content or for how they process your personal data. Their own terms and policies apply to them.
9. Personal data and cookies
How we process your personal data is described in our Privacy Policy, and the cookies we use in our Cookie Policy.
10. Changes to these terms
We may change these terms of use, for example when the site or the law changes. Changes take effect when they are published on this page, and the date of the last change is shown at the top.
11. Governing law and disputes
These terms are governed by Bulgarian law. If you are a consumer, the choice of Bulgarian law does not deprive you of the protection given to you by the mandatory provisions of the law of the country where you habitually reside.
Disputes are settled by mutual agreement or, failing that, by the competent Bulgarian court. If you are a consumer, you may also turn to the General Conciliation Commission at the Consumer Protection Commission (www.kzp.bg) for out-of-court resolution of the dispute.
12. Contact
For questions about the site and these terms of use, write to us at [email protected] or call +359 898 691 089.
The Bulgarian version of these terms is the original; this English version is a translation. If the two differ, the Bulgarian version prevails.